We’re Here To Help Via Live Chat & More

Live Chat

• This is your first go-to for quick questions that need quick answers - Connect with us via Live Chat, from the Client Tool in Platform

• Our Co-Founders Tim and Aaron, or the rest of our Support Team, will help you

Create a Case

• This option is for more in-depth inquiries, such as:

  • Need something set up

  • Need something fixed

  • Need a report change

  • Need training on a specific function

• NOTE: The more specific you are the easier (and quicker) we can solve your issue

  • To create a case, visit Client Tool in Platform

Your Resources

• Your resources can be accessed in the Client Tool, in Platform

• Here we place custom resources made for YOU

• We will generate custom resources unique to your process that can be used to help your team at any time

Learning Center

• This is your standard support library

• Gain better understanding of SBI Software through videos made by our team

• Get hands on examples of how to utilize your software for better inventory visibility, more sales, and efficiency